Avoid using this company. A scam provider going by more than one name 1. AutoOne and 2. Surprise, were the names we were given. We returned the car in exactly the same condition we received it in (It had one noticeable dent which was on the pre hire report) and many minor scuffs and marks. This made us feel confident however we still took photos of a few of the marks we could see prior to driving away ( made difficult by the car being parked closely to cars on each side). Also it had been raining the morning we picked the car up so it had the obvious rain marks. They insist on payment of the excess deposit up front which was actually taken rather than on hold. We returned the car in exactly the same condition we received it after a 5 day rental. We washed the car the day before returning it but it rained during the night so again it had some rain marks, but was not dirty. Upon return they claimed that all the little scuffs etc were attained during the rental, I denied the accusations as we were parked on private property behind locked gates for the 5 days near Marostica. They refused to refund the €900 deposit and somehow took another €22 for washing of the car even though I didn’t authorise the credit card deduction. They refuse to respond to my various requests and emails. They are THIEVES and promoted by DoYouItaly. Avoid both.P