The worst customer service I've ever had rude unprofessional and condescending. Toronto Pearson Airport Sur Price I have used these several times and been happy with the service but this time June 28th 2024 was the worst experience I've ever had. The conman that dealt with me was rude unprofessional and shouldn't be in customer service. He asked if I was crossing the border to which I replied no as he asked me that question I wanted to clarify if crossing into Quebec had a charge he said no then immediately put our 4000 kms allowance down to 1600 I said why have you done this his reply was because your going into Quebec I said I never said I was going into Quebec I asked if we did was there a charge as I didn't want to occur anymore extras. So I told him ok we,are staying in Ontario he refused to put the mileage back to 4000 kms saying we have shown intent I said your cars have trackers so you will know if we do but I can assure you we,are not made no difference if it hadn't been for the 2 hour flight delay and so late I would have walked . This ruined my family's trip as we had to park the car up for 3 days owing to the mileage. KEEP WELL AWAY FROM THIS COMPANY.