At delivery they left me in the sun to check the car myself in 43 degrees celsius and disappeared in a hurry, made me feel very uneasy and uncomfortable because of attitude and remarks. When I did not want to pay the extra amount for the "insurance" to them as they asked, because I already payed insurance online, they told me "well.. if you want to get the car for free" .. and ..."I see you know everything" (quite sarcastically...) when I said I am aware of the potential charges. The car was a bit dirty with plenty of spots and because they were threatening me with getting a large sum deducted for scratches, I checked every inch for those, but got distracted in the blazing heat and missed a spot, and didn't check the windshield properly. At return, amongst the dozen spots the windshield already had,, they found the tiniest dot that was definitely there on the day of delivery. I say that and strongly believe it because if you check their reviews, (which I made another mistake and didn't,) you will see many other customer ,played with the same trick that posted pictures of the same dots. He charged me separately 500 euros for that (2500 RON) Honestly, I never had anyone checking the car like that and I have been renting cars for over 10 years from all over the world as I travel a lot for work. He was looking for any possible dot .. I cannot explain how awkward and obvious it was that he was trying to scam me. Bottom line, Romania is not the place to rent cars for the prices you post in summer ,without making some sort of deal with the rental car company and giving them a lot more extra. Everyone is cheating or scamming someone.. hence the reputation they have . Stereotypes are there for a reason. It's the only season where they can "earn" so you can see the hunger games happening under your eyes. I will eventually get the money back from the insurance I hope, but it's a big headache. Unless you're able to look at every inch of the car with a magnifying glass , as a customer, I am sure there will trap others with this same car issue ( the plate no B 118 TEG). I will ask the insurance to monitor this car plate and see how many other customers will have the same faith as me and supposedly damaged the same windshield in the same RHS lower part. The dot is very conveniently placed and can't be easily spotted and there are other spots around it. Please check their online reviews! There are so many like me, I assure you we are not all crazy, and the company is really bad, the agents proper thieves and thugs.