It’s a scam company, it make me sick and vomit to think people like this can be free ! You all must be in jail !!! I would be shame to work for this type of company ! You work without value and respect for yourself. All this staff proudly requesting to the poor tourists to pay extra money for any reason !!! Go to book your car to Hertz Pisa and look even the comments are complaining about “surprice” !!! We end up paying 500 euros more at the check in because they suddenly say “insurance” is mandatory. Because of them and the waste of money, we couldn’t pay 3 activities for our kids !! We were having limited budget for holidays and we couldn’t enjoy because of you !!! If the people working were having value for themself they couldn’t work for a company requesting for more money !! We booked an Audi , but they don’t have single , only old rubbish car !!! What you are doing is disgusting. You are a disgusting company !!! Shame on you !!! Having a company with 1.2 you deserve a punishement for the bad your are doing to people !!!! I don’t know how the staff can look at themself ! You choose your job , go to work with dignity .. have self respect and have a bit of pity for people … shame .. every client hate this company !! Italy gouvernent need to do something against you !! But it’s ok ; I trust karma