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Giuliana
Never rent a car with this terrible "company"!!! Unfortunately, we rented a car with CarJet and were transferred to this amateur SurPrice, but we only found out about it after we had paid online. They don't have an office, it's an empty improvised space in the hall of an old building with homemade printouts stuck to the wall indicating the counter. The employees are extremely rude and ill-mannered, especially the woman who served us. They are thieves disguised as RentalCar, and if you don't believe me and decide to rent a car with them, READ EVERY WORD OF THE CONTRACT A THOUSAND TIMES, because they are professionals and will certainly deceive you with some absurd clause that you overlooked, such as the requirement to have an international driving license, the one from your country is not valid, and that's when they force you to pay for the basic insurance of €350!!! And if you want to cancel, they will NOT refund what you have already paid. I hope these thieves go bankrupt because this is theft!!!
4 months ago
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surprice car rental has a 1.2 average rating from 464 reviews

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