WARNING TO ALL THOSE WHO ARE TRYING TO… WARNING TO ALL THOSE WHO ARE TRYING TO RENT A CAR IN SURPRICE. This Surprice rental car company is really bad. They force you to get insurance, and you have to call them to pick up to the airport shuttle, and you have to wait more than an hour for the shuttle to come, and if you pay 12-25 pounds to go back to the airport, they will take you there immediately, other wise they just say you have to wait more than 40 minutes, and they make people who are pressed for time to fly panic and pay for their shuttle service to make more money. It's really bad. If you do Budget, you won't have to go through all this pain and can easily rent a car and take the shuttle back and forth. (Tsk)(Horror)(Devil) I saw a person arguing with the staff at the counter. The staff threatened a lot to get insurance. When the customer refused, they suddenly said that the reservation was canceled. When the customer insisted, they finally started the paperwork. I needed to go to Terminal 3, but they dropped me off at Terminal 4, which is very close to the rental company, and told me to take the subway. When I arrived, I had to pay with a credit card to get on the subway. Also, the distance from the subway station to the check-in counter is very long, so if you are pressed for time, you will be worried. Pay 20 Pounds more and use Burget or Avis Rentals. That will be much, much better. They are a really bad company. I will never use them again. You will be disappointed if you book because they look cheaper price. It is not cheaper or convenient. Never choose this rental company ever.