This car rental in St. Croix USVI is sketchy and complete scam!!! Better book at well known rental company.
We booked through Priceline, prepaid for a car. Day before arrival I got a call about documents needed to be signed - didn't think much of it. Once we arrived we had to call to find a guy , who supposed to meet us ( a problem, since not every cell phone works there!) Instead of driving us to the office we were forced to sign not only rental agreement but payment authorization for $1000. When inquired I was told it was just a security hold - IT WAS NOT. I also had to provide my own car insurance details - all of this outside in 100F at the airport and a guy with the car kept calling his boss every time I asked a question.
We returned the car without any damages and money was not returned, nor were any calls and messages.
After couple of weeks I ended up disputing the charge and got $1000 back - Thank you AMEX.
Also the car we were given was listed for sale at the local dealership, which I presume is connected to surprice rental.
Whole experience put a damper on our vacation.
3 months ago
surprice car rental has a
1.2
average rating
from
464
reviews
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