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Anonymous
DO NOT RENT FROM THIS COMPANY - THEY ARE CROOKS Rented a car online via a comparison site for our holiday to Malta. Paid for extra insurance as well. Upon arrival to pick up our car They ended up charging us an extra £200 because we didn’t have a credit card! and they charged us an for extra insurance as they said the one we took out online when we purchased the car hire wasn’t valid and we couldn’t have the car without it. My partner ended up just paying as we needed to get our young daughter to our accommodation. Upon returning the car, there were two very small ‘dots’ no bigger than a couple of mm on the paint work. They charged us the excess of €450 plus €50 admin fee for the ‘damage’. This was not going to cost more than €450 to fix (nor would they probably bother getting it fixed). Apparently none of the insurances we had covered any wear and tear, even though we had an extra policy they made us take out. They are absolute crooks. Do not rent from this company. Other reputable companies came out as more initially on the comparison site and we wish we had just gone with them as our car hire went from £60 to over £600 by the time we had finished with them. It’s disgusting. They are also not part of the ECRCS which ensures hire companies are kept to a high and fair standard. Says a lot. Stay away.
2 months ago
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surprice car rental has a 1.2 average rating from 464 reviews

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