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Anonymous
Stay away from Surprice Car Rentals in Chania Airport, Greece!!! It turned for me to be a very big Surprise. ☹️ ☹️ ☹️ Those people are scammers. Here is the trick they are playing - First, they lure you on Internet with a low price. Once they pick you up from the Airport and bring you in their office to take your car, they do everything possible to try to sell you their super expensive wavers. In case you reject paying the waver, they try their last trick. They charge the deposit on your card. After the transaction goes trough, they tell you that your card is not a credit card but a debit one (even if your card is a credit one like in my case). The employee even called his supervisor (i think he pretended to do so) to ask wether he can accept a debit card. The answer was NO. As per their booking conditions, for them this is a breach and a good reason to transfer back your deposit, cancel your booking and leave you with no car. Then, after you realise what have just happened, they again try to explain you that, if you buy their super expensive waver then you can pay with your own card (once you pay the waver they automatically forget everything about card not being a credit one 😁). As a result you are left in their office, which normally is in the middle of nowhere far away form the airport, with no car, very disappointed and on your own with no transportation at all.
1 month ago
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surprice car rental has a 1.2 average rating from 464 reviews

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