Worst experience ever for car rental. Couldn't find the pick up point as the voicemail you have to ring gave incorrect instructions. I have already brought extra insurance through a 3rd party site I ordered the rental through which stated I did not need to purchase any extra cover for the vehicle. After getting a taxi there we had to wait outside in over 30 degree heat with 2 babies for over an hour to get to the desk. Once we got inside we were told the extra insurance we had brought was useless and if we didn't buy theirs for over £700 we would have to put down a deposit of £1500! If we didn't pay we weren't allowed to take the vehicle and would have lost all of the money paid.