First and the last time I rented a car form Surprice. Faro, Portugal. They charged me almost 400€ for the scratch I didn't make. Unfortunately I didn't have car phothos to prove they were wrong. Fortunately I had full Rentalcars cover insurance and money refund was made. My advise- stay away from this company (read other reviews- I'm not the only one with such experience). However if you have to use their offer- it's mandatory for you to take plenty of photos of the rented car. And I'm talking also about minute and tiny scratches of paint (e.g. 1mm big) because Surprice employee will be checking for EVERY possbile car damage to bust you with money charge.