What a Su(r)prise it was.
Tldr: not recommend, unless you like unpleasant surprises.
Read below if you are car rental start up and want to triple your profits in a short run.
This is the place you want to avoid unless you are a student on a budget with extra time to perform ultra 3D scan of the car with your mobile camera.
So, we had booked the car online (100$ - 8 days) . Arrived at the airport, were first at the counter (not very convenient placed if you have luggage as you have to a take lift, that services all 2nd floor).
Now, there are 3 people at the counter, but the person who can give us the car is not there.
25 minutes later (if you have a small baby waiting with you, you can imagine the chaos) we can go to the parking to pick up the car. The fuel level is at 60% so you have to do the math while refuelling and they don’t issue a refund if you return it with full tank... Not cool.
Quick inspection, don’t worry about this or that, chit chats, laughter, bon voyage.
Till now all like in any other rental place.
Return. Inspection with the torchlight. Feel like crossing checkpoint Charlie yet?
-are we good to go?
-no there is a damage here! Have you bought our insurance?
Aha, so now I am getting a picture how this business operates.
Less then one milimiter black dot on the bumper. (screenshot attached).
As far as I know this could be there before. There is no bump, scretch or anything. Looks like a barely visible cosmetic imperfection.
My flight is in 45 min. I don’t have time for it, send me report, my visa will cover THE damage.
2hrs later, the report and the bill for 245$ (including flat admin. Fee of 100$) has arrived.
That was fast this time around. Is it an entrapment..? I don’t know, but for sure this is how you can multiply your income as a cheap car rental company.
Wasted 20 min. to call visa insurance. They will cover it. The feeling of being treated like a mark stays.
5 years ago
surprice car rental has a
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