Three months ago, I had two engineers out to repair my boiler, they had no idea what was the problem as they were calling their service manager for advice, eventually they left two hours later and said they have to order a part. Very laughable.... today is 21/01/2025, I've got a afternoon appointment today and the time is 5:15 pm and quess what??? No sign of any engineer has bothered to show up... the company is an absolute disgracefull company that will mess up your time, day and boiler... I've been on the phone to them an hour now and I've only moved up the waiting list by 5 users... disgusting service and company