THANK MY LUCKY STARS I CHECKED ON THE REVIEWS. WAS ABOUT TO GET THEM TO CHANGE BOILER AND INSTAL SOME RADIATORS, PRICE WAS QUOTED, WE ASKED FOR FINANCE & DIFFERENT OPTIONS, NOT GIVEN IN WRITING. HAD A CALL TODAY FROM THEIR SALES PEOPLE READ THROUGH THE USUAL MUMBO JUMBO, THEN ASKED IF THERE IS PARKING OUTSIDE, WE SAID NO ITS A FLAT THERE IS NO PARKING OUTSIDE, BUT THERE IS PAY & DISPLAY. ASKED IF WE CAN ASSURE THERE WOULD BE A SPACE, NOW HOW WOULD WE KNOW THAT? HOW ON EARTH CAN WE KNOW IF THERE WOULD BE PARKING TOMORROW, DAY AFTER OR FOR THAT MATTER IN 3 MONTHS, EXPLAINED TO HER WE CANNOT ASSURE YOU THAT. OK WOULD WE PAY FOR THE PARKING? SWALE ARE CHARGING APPROX EXTRA 1000.00 FOR THE BOILER ON MY CHECKING THE PRICES & THEY WANT US TO PAY FOR THEIR PARKING, IN ADDITION WANT A GUARANTEE THERE WOULD BE A PARKING SPACE FOR THEM FOR A DATE WE HAVE NO IDEA WHEN THEY WOULD INSTAL! TOLD THEM FORGET IT DON'T WANT THEIR BOILER OR THEIR SERVICES. DECIDED TO CHECK REVIEWS AFTER THIS CALL & SO GLAD I DID.