I am a long time Sweetwater customer. We now live in Panama and Cam Curtis, our sales engineer, was instrumental in helping us find a flute mic and the gear to go with it. Because shipping to us here in Panama can be such a pain, it is imperative that anything we buy - from anyone - be beyond reproach or issue. Convenience, thoroughness and trust are key. Which is why we work with Sweetwater for the audio products we need (or just WANT as the case may be) and go through all the trouble of having it shipped to our forwarding service in Miami and then on to us. We have some great retailers here in Panama City. But we still buy from Sweetwater because they work hard, know their stuff, get it right the first time and we have never been disappointed. I used to work in the music industry and Sweetwater was the standard. Now that I am semi retired, for me and my wife, Sweetwater is STILL the standard. Muchas gracias, Cam. Eres muy amable!!!!!