One of the best purchase experiences I ever had. Quick delivery, quality product, first-class customer service, communication about shipping, follow-up about my satisfaction by Jake, and when the guitar went on sale a couple of weeks later for $290 less I called to see about a partial refund, no questions were asked. I spent literally about 1 minute on the phone with Kevin who sent me an invoice with a minute from our conversation for the $290 sale price and taxes. $315 refund. 5 STAR customer service that is beyond rare, especially these days. Thank you Jake and Kevin. Keep up the excellent service!!