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Michael Gottfried
I've been buying instruments for years and I went to Sweetwater for the first time and it was not a great experience. First their salesman wasn't the best with extended courtesy after the sale. I had to exchange my Fender standard Stratocaster twice until I finally got a Stratocaster with minimal issues I had to settle because I didn't want to go through exchanging it anymore. They're 55 check on the instruments is way overrated. It's better to have the least amount of hands on your guitar from Factory as possible because they're 55 Point check is useless. But in the end they did take back the first two guitars, but I was never able to finally get exactly what I wanted, I just didn't feel like going through another Exchange. The real issue was quality control with Indonesia. Sweetwater's technical support is better than their sales force by far. No they did come through somewhat in the end. I guess you can say I came close enough to getting what I wanted. Sweetwater did give me a discount for the issues on the instrument.
6 days ago
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Sweetwater.com inc has a 3.3 average rating from 141 reviews

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