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James And****
Your assembly instructions for the rotary clotheslines could be a lot better and this would make the a huge difference to the customer experience. Here are my suggestions to improve them: 1. you have a small diagram showing the required 1m clearance - include in this diagram the diamter of the line and the total diameter including clearance. 2. (in your point 3) add in a reminder to orient the arms so that the holes for the lines are in the correct location (ie, they can be installed in two different orientations, only one of them will work) 3. (in your point 3) you say the 4th hole.... from which end?! (yes I worked it out but if I have to work it out myself, what is the point of instructions?). 4. The wiring instructions are very difficult to follow, firstly there is something weird happening where you talk about the 3 outer lines to be tightened by pulling and then the 3-4 inner lines to be done with twisting pliers... there are only 5 lines! 5. You say (in point 10) that the cross can be put back into place and that it will add tension to the lines.... what is the cross, who took it off and how do I put it back?? 6. The images for the tying off are confusing - F is the only one that really helped at all. 7. There is an asterix in point 7 between the words "end" and "taut", it is not clear why. 8. Also in point 10 there is mention of winding - I guess this is for a unit with a winding device, it is confusing to have it in here, there is no winder on my clothesline. 9. A diagram at the start with each of the parts labeled and how it goes together would be so useful. it is a simple contraption, but when you have never seen one in pieces before, a clear visual on what is going on would speed things along greatly. 10. And lastly, some tape or something to wrap the ends of the wires to stop them ripping my lace undies would be a lovely touch. Life is too short for crappy clothesline assembly instructions, please take a look at them and get someone who is not an engineer to re-do them.
4 months ago
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SwiftDry Clotheslines NZ has a 4.7 average rating from 664 reviews

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