Your survey is a bit early as it only arrived by courier this morning so at this point is still unopened so cannot assess state of the product. Only comment at this stage is that it was ordered and dispatched on Thursday last week by courier and I would consider that it has taken quite a while to get here as it was in stock and withing the same island. I believe it had to change couriers as Castle do not deliver to Nelson, perhaps use of another company if delivery is to an area not serviced by Castle would be a good idea so that goods are received more quickly.