I really do not know where to start with this dealership . It is a super posh garage with a lovely cafe and the people on the ground are lovely. The Aftersales service is sooooo bad and I have had some really appalling service . The latest experience was so bad I threatened to sue . That aside , even their valeting is just disgraceful . They cleaned half the back seat but not the other because it had blanket on it . Boot untouched . These little things tell you how much they don’t care ! I wouldn’t dream of buying a car from them because one knows that one wouldn’t get any help post sale . Their response below is a typical PR response which many companies use . It is standard and they have no desire or intention of helping and they do not give a flying F about customer satisfaction or service . I am genuinely stuck because I want to change my car - but don’t want to have to deal with them again .