First of all, these’d lenses are phenomenal surpassed only by the amazing communication with the cofounders, Jacob & his dad, Steve. It went like this. My first chat with them was on Nov. 20 and since I was unfamiliar with the company, I asked a lot of questions. Still reluctant to pull the trigger, I googled Jacob and read enough positive reviews that I was convinced there was very little risk factor, so I sent them a payment. On Nov. 21, I received a shipping label via email and shipped my Moscots Nov. 22. Tajima received them Nov. 26th and I had a personal confirmation email from Jacob telling me it would take 5-7 business days to process the order and he encouraged me to ask any questions I might have along the way. Tajima shipped the glasses back to me along with my original lenses…carefully wrapped… and the note I sent them. Since I did not have a case, they provided a soft pouch to protect the glasses. They also tightened the temples, which was greatly appreciated. I received them on Dec. 5th. Jacob reached out on Dec. 6th to confirm they arrived. Probably overkill for a review, but this company deserves a huge pat on the back for the quality service and craftsmanship they provide. These lenses are brilliant and I could not be more pleased. Thanks fellas for making this such a pleasant experience! Rod Dalton