I did a distant contract with this company and few day after the technician came to fix the broadband we realised that we didn't have home phone service. I looked for the customer service number in all the emails received and in any of it was the customer service number; after all my daughter came to visit me and she provided me with the number. It was before the 14 day cooling off time and I was so upset that I wanted to end the contract straight away because the internet as well was very unstable. it happened that when I expressed my desire in the other side of the line they customer adviser threaten me with charge me already with early leaving bill. From that they, their customer service team just tried to avoid attend my petition to leave them till my cooling time run out and at the end I to paid them what they wanted. IS A VERY BAD COMPANY TO MAY DEALS WITH. I DON'T RECOMEND TO ANYONE NEW TO JOIN THEM.