Awful customer service
They don’t seem to have a clue what they are talking about.
Went to renew online and when I pressed confirm they had charged me £7 for unlimited calls which I didn’t want. I called them and they said they couldn’t do anything as it needed to be escalated and would take five days! I asked if I needed to call back then and they didn’t seem to know. First they said it would be done their end then they said I would need to call, then they said I would need to go online! Who knows, I will have to wait and see.
3 years ago
TalkTalk has a
1.2
average rating
from
1,507
reviews
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