THE WORST!! THE WORST!! We signed up for talk talk and got absolutely no internet. We called so many times and each call takes at least 2 hours being passed on to so many different departments and no-one knows what the situation is. Eventually we spoke to someone who was actually bit helpful and she agreed to cancel our contract early and issue us a refund (which we never received) 2 months after I thought I would never have to speak to anyone at talk talk again I receive an email THREATENING TO SEND DEBT COLLECTORS AND PUT OUR NAME ON A CREDIT FILE! Now we are trying to get this bill cancelled as we don't owe them money. We never received a service. We have lost money by using them. No-one is helping us! DO NOT USE TALK TALK!!! RUN RUN RUN!