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Anonymous
Wouldn't recommend at all. I cannot describe how much they've upset me. They could not install the broadband on time and still wanted to charge me for a non-existent service afterwards. They said over the phone that everything was disconnected and there was nothing for me to pay, yet kept on sending me bills via email. Customer service agents did not or could not put me through to anyone in the upper echelons so that I could quickly resolve issues. I'm now having to wait hours or days for someone in the complaints department to call me. In terms of the disconnection, up until today - they did not have the courtesy to send me a letter concretising what they said over the phone. They've had me going around in circles.
3 years ago
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TalkTalk has a 1.2 average rating from 1,507 reviews

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