Avoid like the plague, I wouldnt trust this company to run a bath let alone a Telecoms/Broadband company. We have been dealing with a dispute with them for nearly 4 years in which time I've been lied to, had funds taken from my bank, had no internet and had my data shared with numerous debt collectors. (Incidentally, I owe them no money) Debt collectors generally take one look at my account and then hand it to someone else. Customer Service seem to work from scripts and are largly clueless and due to the fact that English is clearly not their 1st language, they seem to misunderstand conversations which leads to bizzare outcomes and promises.