Been waiting 6 weeks for my service to go live. Had to reorder it, which was expedited to an earlier installation date. That was useless as they took a further 8 days to send the router to me. Now I’ve got everything, the openreach engineer assured me everything is fine on their side, talktalk are still trying to blame openreach as they know we can’t contact them directly. Constantly being told to wait and extra 48 hours for an update. I work from home and this has cost me massively. Easily the worst company I’ve ever had to deal with. Still no service and honestly have no idea if it’ll ever go live, no doubt I’ll be asked to place the order again. Been in contact with CISAS that ensure me if the 8 week mark will is passed then they’ll be handling the complaint. DO NOT CHOOSE TALKTALK!! They’re cheaper for a reason, they’re useless and they don’t care if they resolve any issue for you.