Absolutely disgusting company. We tried to leave Talk Talk 8 months ago and this is now July 2021 every time we give notice it comes to the cease date and the services we have are not disconnected.we have been with BT since January 2021 and they took us across to them from Talk Talk and still now Talk a talk are saying the line is live with them . So frustrating as all we want to do is leave this appalling company but can’t even though we have had so many apologies saying “oh we can see you wanted to leave us and how it’s an error on their behalf. I got to the point I emailed one of the CEO’s of the company and their PA is look into it and really thought we we’re getting there but no ,I was due a call back on Tuesday 20 th July and nothing . Absolutely at the end of my tether, all we want is to leave this horrendous company