Worst supplier and customer service ever. They have no clue what they are doing. Its been over a month that I have been calling talktalk. Longest wait times ever, they have no resolution to my problem, they keep transferring me from one team to another. Eventually they have asked me to take a new connection with them and cancel the old account as they can't offer me a solution as I am an old customer and my account type is dated. I have been with them for a year, how dated can that be. When I called Sales for a new connection they said they do not provide service in my area. How come I have been on their network for a year then. They never cease to surprise me with crazier statements everytime I call them.