Shocking company who simply can’t be trusted or provide a decent service. They beat you with attrition, keep stalling calls to stop you complaining. Eventually had enough and had to make several calls all of which were 45 minutes or more. Each time was told they would fix the issues of slow speeds and constantly dropping out. Told to leave the router on and would be resolved in 72 hours, then someone would contact me. The issue didn’t get resolved and nobody contacted me. Spent several more lengthy calls over the next weeks and then they agreed to send out an Engineer. This eventually resolved the issue. Was told someone would ring me with a compensation figure. Nobody rang. After another lengthy call by me , around 90 minutes they insulted me with a refund of £7. This despite the call handler stating that all my stress and lengthy calls would be taken into consideration. A bunch of liars.