This service provider (talk talk) is an incompetent company who need regulating as WHICH magazine stated the worse broadband server provider in the country. problems we have experienced with this server has been a total nightmare eg- broadband speed between 2 to 12 mb/s or no internet at all, time on phone, being cut off phone, advisers rude on phone, managers do not ring you back as promised,5 technicians at property (waste of time),three figure telephone calls (waste of my time and money)had to take them to ombudsman CISAS (won the case)been trying to leave talk talk since January and even after giving them 30 days notice of leaving they will not transfer the broadband and telephone number over to new server, ombudsman CISAS here we go again. STAY AS FAR AWAY FROM THIS AS THEY CALL THEMSELVES BROADBAND SERVER AS FAR AS YOU CAN.