***Overcharging for Unused Services*** I called TalkTalk on 22 Jan to inform I do not wish to renew my contract when it ends on 24 Feb. Spoke to the Retention Team giving more than 30 days notice. I assume they will do what is necessary on their end. I returned the router and TV box on 24 Feb via post and kept the receipt as a proof. However the Team did not process the cancellation. In the first week of March, I found out that TalkTalk continues to bill me for broadband services until 3-Apr. The Retention team checked its phone record s and discovered the non- processing though notice was indeed given on 22-Feb. It proceeds to end my service on 13-Mar. I am no longer using its service since all hardware has been returned. It insists I should pay the outstanding charges. I AM NOT LIABLE FOR YOUR RETENTION TEAM’S NOT CANCELLING MY ACCOUNT AFTER GIVING 32 DAYS” NOTICE TO END MY 18 MTH CONTRACT.