Warning! do not use this company!! They are incompetent and have an inbuilt legal loophole that will never resolve your problems pay an extra £5 a month and go elsewhere. My Internet hasn't worked for 3 months, they don't fix it or cancel the contract!! I've stopped my direct debits and will now wait to face them in court. You will spend hours being transferred from India to Ireland to Africa speaking with so called professionals that can't even speak clear English, only to be told to call back in 30 days... Do not become a customer let the real companies with real customer service be the successful providers not these "legal"scammers