Genuinely the worst customer service I've ever experienced. Since I first signed on with them I've have poor connection over multiple devices with no really help given over multiple phone calls. I've recently moved home. I sorted everything through their online system. Everything should've been sorted on the day of move in. I only took holidays from work to allow them to get it set it up and get my stuff in that day. The entire day, no Internet access. Multiple calls and chats assuring me it'll be sort by midnight. The next day I wake up ready to login for work and no Internet. Another call I'm told theres a physical issue that the work couldnt be completed, an escalation is raised and I'm told its 5-7 days before I'll get access. Which is truely shocking. I call again the following day to check to see how it's going and I'm told its not a physical issue preventing them from completing it but an internal completer glitch preventing my services from going live which just needs an override. Still 5-7 days for someone to just manually mark my order as complete and get me service. So I've been told false information initially and still no fix. An internal computer glitch for a company who handles Internet and home moves that delays everyone 5-7 days that's just unbelievable. I'm left with no Internet unable to work leaving me out of work with no one able to tell me exactly how much compensation I'll be receiving or when I'll be able to now return to work. I'd switch to any one else and revert back to chisel and slate before recommending talktalk