0 customer service. Talk talk JUST WANT money and offer NO CUSTOMER SERVICE OR INTERNET! Time delay on phone is shocking. have no idea where the agents are based, trying to communicate is awful. Talk talk cancelled my account 2 days after going live, was told is my fault!!! After a speaking to 9 people, via online chat and via telephone, I was advised to call back in 48 hours to re order, apparently another provider was installing Internet in my property! I didn't request this and it certainly hasn't happened. i called back, guess what, I was advised, I'd have to wait another 2 weeks to go live!!!!! How can you reconnect the Internet if you advised another provider had installed Internet in my property??? What absolute rubbish! Clearly an error on there part, blame the customer then expect them to wait for a further 2 weeks, on top of the initial 2 weeks for Internet! I was advised they have more important customers to deal with, even tho this was not my fault, I'd not cancelled My services I simply just wanted the Internet! I've spent 4 hours of time completed wasted, speaking to incompetent people who offer 0 help to resolve! No customer service. Rude agents. I asked to raise a complaint which has taken me 3 people, 2 additional hours of my time, to get, well you guessed nowhere!!!!!! AVOID AVOID AVOID AVOID Do not waste your time with this awful company.