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Anonymous
Customer service is appalling. I have had ongoing issues for last 7 months. I escalated through ombudsman / CEDR and it was eventually "resolved". A month later they had returned to billing me in excess again. They blatantly agreed a new plan so I would drop the CEDR case then thought I would just give up. The hours I have wasted on the phone and live chat.
2 years ago
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TalkTalk has a 1.2 average rating from 1,506 reviews

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