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ricardo
I left Virgin for TalkTalk; I stayed with TalkTalk for over 2 years & now I'm with GNetwork. I am now getting double the speed at half the price that TT offered. I didn't want to leave TT but they couldn't match the price. I told them then and there I was giving them a months notice. Because I was having to keep their services for an extra month I would be on a monthly contract, so from paying about £24/m I was now going to pay &36/m! Good: The speed and quality of connection was excellent. Bad: Not easy to get in touch with them, everything is automated and it doesn't run smoothly all the time. Leaving them has been and still is an uphill battle. After a month and few days my line was still live; I called them and they argue that because I didn't listen to their T&C they didn't action my request and I have to pay another month at £36 before my contract is terminated. The termination process left a bitter aftertaste that does not go away. I cannot recommend Talk Talk.
2 years ago
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TalkTalk has a 1.2 average rating from 1,506 reviews

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