Worst provider ever avoid!!! Pay the extra £3 a month for bt Worst provider ever. Good luck trying to cancel. Spent since april 27th trying to cancel an order that i couldnt recieve because they had taken my mobile number down with 10 digits. Couldnt pass security because of same problem. Wouldnt give me any account details because of same problem. Passed around every department on hold for 15 minutes at a time. Ive gone through this 4 or 5 times. Today was no exception been on phone for close to 3 hours on hold and passed from person to person saying its wrong department. Finally had enough and still not sorted. Not impressed at all. Paid the extra money and gone with bt