By far the worst company I have met in the UK. It is hard to believe that it still survives. I wish I had read the reviews earlier. The performance is terrible, with low speed, continuous micro-cuts, and sometimes for hours. They have the modus operandi of offering to keep the price "before it goes up" if you agree to renew a contract for 2 or 3 years. In other cases, they do it compulsorily, for example when you move house (although what they emphasize is that the installation is free) Getting rid of them is a nightmare too, weeks of talking to the "loyalty team", in my case paying almost 2 years of contract for nothing. Talktalk, I must tell you, you have won the battle but lost the war. Never again!