AVOID AT ALL COSTS! This has to be the worst of the worst Internet providers ever to exist. Customer service is so Appalling I have wasted nearly 15hrs of my life on hold or trying to get through to them in the space of 4 months. But get this, The internet was never connected, They sent an engineer to resolve the issue and the incompetent engineer could not resolve anything. They then cancelled my Contract without notifying me and then had the Audacity to charge me £182 cancellation fee. I have since been trying to get my refund to no avail. DO NOT USE TALK TALK EVER !!!!!!