Customer service is truly appalling. I have had no internet for NINE days now. There is no major issue, just needs a simple external reconnection of the cable that Openreach, for no good reason, left disconnected. Unfortunately I can only get this done via Talktalk and so far this has proved impossible, despite my consistent and repeated attempts. The only response they have every time is it’ll be done in 1 to 3 days - seemingly unconcerned that this has actually proved to be a lie! I have no idea when, or even if, I will get reconnected. I cannot work without the internet, I have no idea where to go next with this, and it is making me I’ll now. Talktalk Broadband should come with a health warning. My advice is AVOID this company at all cost.