Talk Talk wanted to book.me I for a free fibre upgrade. We finally agreed on a date where someone could be in as I work. I get a message on another date saying they were coming. I messges back and said I was at work and it wasn't the date that was agreed. I then got a Ryde phone call from the fitter arguing the point and so I send a screen shot of my agreed date. On the day, no one arrived to fit the fibre which I had taken a full day of work for. Just tried to cancel my contract via phone and the automated message was they had shut this line down due to illness ! I just want to cancel now, worse company I've ever had !