1 week without internet at home and not knowing when it will get sorted. This has caused serious aggravations in terms of time and money to me and my wife as we both work from home. The service support from Talk Talk has been the worst ever. Not enough staff available, so they never respond the phone and it takes sometimes hours to reply in the chat. The staff does not have any clue and they just repeat always the same protocols and questions ignoring all the precedents. I have spent all along the week around 12 hours in the chat (not joking) without getting anywhere. The best I have got is the visit of an engineer in 3 days, that will be already 10 days without internet. Avoid this company, their customer service is ridiculous and cero emphaty with the client