Found talktalk service to be terrible over the years have told them this many times to be told the same rubbish like is there something blocking your modem move it to another room etc.
The worst is I’ve literally been trying to cancel my service for which I don’t even have a contract for over 3 Months but for some reason if you have a landline have to give them 30 days notice me and my wife have spent countless hours on the phone to them speaking to rude staff that when they can’t sell you an upgrade bounce you department to department until someone just hangs up. After leaving complaints you are asked to send your reference number someone will be in touch no one ever does so when you again ask where is my call
You get the same reply
Are you looking to upgrade? NO I WANT TO LEAVE
Please leave your reference number someone will call….. over and over again
I have now cancelled my direct debit and getting threatening emails on I need to reinstate it or be charged for a late payment. These people are thrives and are some how allowed to get away with this. It’s a disgrace of a company how can someone read these reviews and think it’s ok to run your company like this!! Why can’t you just have a cancel subscription page on your website oh yeah it’s because you can just keep taking payments till it suits you. Awful company awful service
2 years ago
TalkTalk has a
1.2
average rating
from
1,506
reviews
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