UPDATE AS OF 06/12/2022 - I HAVE OFFICIALLY TRANSFERRED TO SKY BROADBAND AND SINCE SUMMER TALK TALK HAS NOT STOPPED HARASSING ME TO PAY THEM FOR A SERVICE WHICH I AM NO LONGER USING. TO MAKE MATTERS WORSE, THEY HAVE NOW TRANSFERRED ME TO A DEBT COLLECTION AGENCY TO GET THEIR WELL UNDERSERVED MONEY, I KEEP GETTING EMAILS, LETTERS THROUGH THE POST FROM THEIR DEBT COLLECTION AGENCY, AND I AM NOT USING THEM, I COULD NOT LAST A WHOLE MONTH WITH THEM AND I HAD TO LEAVE RIGHT AWAY AND ENDED UP WITH A EARLY CANCELLATION FEE, BUT THEY NEVER OWNED UP TO THE HORRIBLE CUSTOMER SERVICE THEY PROVIDED AND NOW THEY WONT STOP CHASING ME FOR THEIR MONEY. TALK TALK LISTEN UP, YOU WILL NOT SEE A SINGLE PENNY OUT OF THE £292 YOU ARE DEMANDING! GET USED TO IT! TO ALL READING MY REVIEWS, THE PREVIOUS ONE STAR REVIEW WAS August 12, 2022, WE ARE NOW DECEMBER THEY ARE STILL HARASSING ME! IF YOU WANT TO BE HEADACHE FREE, CHOOSE A DIFFERENT BROADBAND PROVIDER, I AM SURE YOU CAN'T FALL INTO THE HANDS OF A COMPANY WORSE THAN THIS ONE, BECAUSE THESE CARGOS JUST TOP IT ALL OFF!!!!!!!!!!! LEAVE ME ALONE BECAUSE I PROMISE YOU THINGS WILL GET VERY UGLY!!!!!!!!!!!!!!!!!! UPDATE: THEY WILL NOT STOP HARASSING ME, CALLING ME, SENDING LETTERS THROUGH THE POST CONTINUING TO OFFER THEIR SERVICES AND ASKING FOR THEIR £228.61 BACK EVEN WHEN I TOLD THEM I WANT NOTHING TO DO WITH THEM EVEN WHEN I CANCELLED MY CONTRACT WITH THEM. THEY WILL NOT LEAVE ME ALONE ON TOP OF EVERYTHING BELOW. THEY ARE ABSOLUTELY DISGUSTING! STAY WELL AWAY FROM THEM! Not understanding not helpful at all. Here is why. I paid them to reinstate my connection and a few days later they switched my connection off and it was when I lost needed my internet connection so I had to call their 0345 number from my friend’s phone which has incurred a huge bill on their phone because we spent over 30 mins through their 3 phone. I asked the lady from TalkTalk customer service to call me back because I had already waited a long time to be connected and I asked them if they could call me back because I feared of the kind of bill I will incur on my friend’s phone. The lady from the TalkTalk customer service kept pretending she didn’t hear us which resulted in me having to repeat the same question over and over again loud and clear and she still did not care to even consider listening to my suggestion. I think it has been a month since I am with TalkTalk and it was the WORST decision I have ever made leaving my previous provider to which I am currently in the process of crawling back to. I have 2 of TalkTalk’s routers at home and they will never see them again. To top it all off they sold us a pipe dream of full fibre broadband which we never got and it was all empty promises. On top of ALL this I couldn’t take it anymore so I decided to leave them and since my contract with TalkTalk had already started, they are asking me to pay them £228.50 for leaving them even though I was on the phone to them regarding their connection every single day because it was that bad. They are gutless, horrible, and everything you would not want in a customer service team or in a company altogether. Please listen guys don’t waste your time, you will have extreme headaches when you try to leave them. TalkTalk are the biggest SCAMMERS in the broadband industry. High voltage, keep away!