This internet is less stable than my Uni Accommodations WiFi. Cuts out at the worst moments with such frequency and reliability, if I didn't know any better I would think it was on purpose. And on top of that, they tried to raise our bill on a FIXED contract. How incredibly arrogant, money hungry and absolutely disgusting do you need to be as a company to try to nearly double a FIXED CONTRACT on a service that doesn't work half the time, and the other half likes to have random ping spikes? I don't know what they think we're paying for, but personally when I pay for a service, I expect that service to, oh, I don't know...Work? My Accommodation back at Uni has the same speeds, perhaps faster, and doesn't EVER drop out apart from for maintenance, which we get a warning about, and even then it's uncommon for it to drop during maintenance. There are well over 300 people in that building who are always using the internet at all times of day, and I haven't ever had an issue with it. How is Wifi that services 300 people at once in the same building more reliable and better quality than a more personal home network? It's just unacceptable, and it's been like this for years, and other people have had the same problems as me too. Do better, you're embarrassing yourself.