The worst company I have ever dealt with had problems from start to finish with talk talk, constant changes of price even though I have been in contract with them. Tell me one thing then do another - tried to upgrade to fibre last year got told a deal which I agreed to then sent me an email of confirmation with a completely different rate to what they offered me and trying to get back through to somebody about this was a total nightmare. Finally got through to someone who told me they can’t offer me on the lower amount and have no record of anyone offering me that. A year later my contract has finally come to an end, told them I wanted to cancel they said I would have 30 days until my broadband was disconnected. 7 days later and they’ve cut it off already and as I do not currently have a new supplier I am now left without any broadband at all. Phoned to ask why this has happened and they told me because I had shared my views of not wanting to renew my contract they cancelled it within 7 days instead of 30 with absolutely no knowledge of this myself. Told them to look back over the calls logs and they would see I had no idea of the 7 days cancellation but was told it would take too long to find the call log even though as a customer you are informed at the start of every call that it would be recorded. Basically told me the only way to reconnect would be to open up a new contract with them… I was told my final bill would be on the 30th June 2023 however with them cutting me off within just 7 days how can this final bill be justified at all? Absolutely disgraced that this company can be advertised on television all I can say is they are scammers.