Dreadful experience as new customer with talktalk before I even got connected, placed an order on Monday and receive an email 2 days later to say that another company has cancelled my order. Not bothered to look as to why or who the company was that cancelled it. Rang customer services 4 times what shambolic outfit, three time I got someone who had not idea how to access my account got passed from pillar to post and then cut off. Blasi customer services team. I then went online and SMS someone other than a BOT (these are the most dreadful time consuming things that someone has devised!! awful experience. I eventual got the answer as to why the order was cancelled apparently Openreach could not provide the service requested at this address and cancelled the entire order then tried to get me to setup a new order, given my experience with most incompetent customer services team I have every experienced, it would not serve my interest to go with talktalk. God forbid I have any any future queries I will be dealing with same bunch of people which would frustrate the hell out of me!!!.