Hi team, I am not sure why I am still being charged in April, May, June, when I closed my account in 27/03/2023. I called 2 times the customer service today 10 july 2023 spending around 30 min on the phone... and I was told I would be called IMMEDIATELY which it did not happen within 2 hours...and still no call..; and during the second call - I was told, I need support from my advisor to give you a call back, and then suddenly he said "the first advisor failed your security questions hence they wanted to call you back"; funny this - as I was not told initially this. However...at that moment I lost the patience. Both customer advisors were USELESS, as they would not communicate - and I passed through 4 LAYERS of security ( phone number, mail, password characters and bank account number). Completely disgusted by the service!