If there was a 0 review then I would love to give Talk Talk without a second thought. We have been experiencing difficult with our phone for the last 2 years. Sometimes we get cross line with Arabic speaking people sometimes with African speaking people. All we were doing was trying to get through to the hospital. Ninety percent of the time the person on the other side cannot hear us and we have to hang up and redial. We have recorded these and have played it to Talk Talk customer service in both South Africa and the Philippines. Its difficult to understand most of their call center personnel. We spent hours on the phone at any given time for them to sort out this problem without success. They dispatch engineers on many instances but they could not find any fault on the line.'The problem is in the home' they said.I changed FOUR phones, without any joy. They always threatened us with a £75.00 charge if they find the fault in the home.Today 27th July 2023 another engineer came and found no fault on the line . I showed them the Four phones I had changed but he said he could not find a fault. I played the recording we had of the Arabic speaking and another with an African speaking person but he could not understand. To be fair he was here to check the line only. I asked him to include the recording and the fact that I changed 4 phones in his report. I requested a copy of his report.I am waiting to see if they charge me the £75.00. If you phone the call center be prepared to spend hours on the line. They are generally polite.